Shipping & Returns Policy – TrendiNest.com
At Trendi-Nest.com, we strive to provide a smooth and hassle-free shopping experience. This Shipping & Returns Policy outlines how we handle the delivery of your orders and manage returns and exchanges.
1. Shipping Policy
1.1 Shipping Rates:
Shipping charges will be calculated at checkout and are based on your location and order weight.
Free shipping may be offered on select orders or promotions.
1.2 Delivery Timeframes:
Standard Shipping: 3-7 business days within Pakistan.
International Shipping: 10-20 business days, depending on the destination.
Delivery timelines may vary due to holidays, customs clearance, or unforeseen delays.
1.3 Order Processing:
Orders are processed within 1-2 business days after payment confirmation.
You will receive a confirmation email with tracking details once your order has been shipped.
1.4 Shipping Restrictions:
We ship to most locations globally; however, some remote areas may have limited delivery services.
Certain products may have restrictions for international shipping.
2. Returns & Exchange Policy
2.1 Eligibility for Returns:
Products can be returned within 7 days of delivery if:
They are unused and in their original packaging.
They are defective, damaged, or incorrect upon delivery.
Fragrances, personal care items, and other hygiene-sensitive products are not eligible for return unless they arrive damaged or defective.
2.2 Return Process:
Contact our customer support at support@trendi-Nest.com or +923379224004 with your order details and reason for return.
Our team will guide you through the return process and provide a return authorization.
Ship the item back to us using a reliable courier. Return shipping costs are the customer’s responsibility unless the return is due to our error.
2.3 Refunds:
Refunds will be issued within 15 business days of receiving the returned item.
Refunds will be processed through the original payment method, excluding shipping charges.
2.4 Exchanges:
Exchanges are allowed for eligible items and are subject to availability.
3. Non-Returnable Items:
The following items are non-returnable:
Used or damaged items not caused by shipping.
Fragrances, personal care items, and hygiene-sensitive products (unless defective).
Items purchased on clearance or as part of a final sale.
4. Missing or Damaged Items:
If your order arrives with missing or damaged items:
Notify us within 48 hours of delivery.
Provide photos of the damaged package and items for verification.
5. Contact Us:
For any questions or concerns about shipping and returns, feel free to reach out:
Email: support@trendi-Nest.com
Phone: +923379224004
Address: Mirpur Chock Bhimber Azad Kashmir Pakistan
Thank you for shopping with Trendi-Nest.com! Your satisfaction is our priority.